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This store is horrible. They DO get the puppies from mills, and there are dead hamsters all over in the cage.

The guinea pigs all have mites and dead fish galore. I was *** enough to purchase a dog there before I knew any of this and my dog has had more health issues than any other I have ever known. Kennel Cough, Runny nose, seizures, and skin infections! All within the first month of bringing it home.

They did nothing for the puppy or the expenses I had to pay for their nasty mistake of buying from mills. Don't believe the " our owners know the breeders " line the sellers use, they get commission and are mostly teens. They are brainwashed. The day I was in last ( never again will I go in there ) the owner I would suppose was actually cursing at someone on the phone.

Must have been another UNsatisfied consumer like myself. Please take your time, do your research, and go to petsmart on the weekends or petfinder, save a life dont support mills.

Location: Overland Park, Kansas

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Guest

I have been fighting this company for years. I paid $1,000.

for a puppy because the kid was telling a guy looking at it "they are great fighters" This little puppy was lucky and she got great care after getting out of that *** hole. I put an additional $12,000. in vet bills within 3 years to fix all the horror and health issues that come out of mills.

Not to mention that these people actually stand on the street with sandwich boards trying to sell puppy's.

Ive been banned from the store because I would visit just to tell customers my story if they were considering buying ANYTHING.

Guest

while there I didn't notice dead animals, however, the puppy we purchased from them was sick. When we tried to go back later to let them know (so they could check up on the puppies he was kept with) the manager didn't care.

While I'm well aware that kennel cough happens in situations like this, he should have been treated so that it didn't turn into bronchitis.

They also should have discovered the two different intestinal parasites he had. :sigh

Guest

The staff was great, the store was clean and then pets all looked healthy and happy. they were great to work with on the purchase of our new family member!

Guest

Hello there! I would like everyone to know that Petland in Overland Park, Kansas is now under new ownership and new management. We are very excited about the opportunity of being able to make Petland the number one pet store in the Kansas City metro area.

Sam,

I would like to personally invite you back into our store and meet us. I understand that you had a bad experience in the past due to lack of customer service and poor ownership. We have found a lot of people like you have had similar stories. I would encourage you to come back and give us the chance to prove that we do things right, and do things right the first time.

I view your experience as an opportunity to better our business. I hope that you will accept my personal invitation to see what Petland is, can, and will be moving forward. Thank you for your feedback!

Sincerely,

Brian J. Finn

Guest

Clearly you're confused, sir. I'm sorry if you cannot see the actual condition of the animals there.

I have been an employee of petland overland park for 3 years and I wouldnt go anywhere else. Puppy mills? You have proof? Because I can give you names and addresses to individual breeders for every puppy.

OBVIOUSLY you're misinformed. We have a 14 day warranty for anything infectious - meaning the symptoms you listed would've been treated for free at stanley vet clinic. I take personal care in tending to the small animals and fish. I can't tell you the last time a hamster died, I can't remember that at back.

I personally check the fish every night, and rarely do I find one dead. If you want to continue spreading falsehoods about our store, come and talk to me.

I DARE YOU. Ask for Lindsay tomorrow at petland if you want to keep this going.

Guest

Wow, do I disagree!! All the animals looked very healthy and well cared for in an accessible and clean environment.

I and many of my neighbors have purchased puppies and other small animals there with great results.

Sam, you seem to be the one that is "brainwashed". Lighten up!

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